Privacy Policy

Last updated: March 19, 2023

ExactNote, Inc. ("us", "we", or "our") provides browser extensions for use and operates the https://www.exactnote.com website (collectively the "Service").

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://www.exactnote.com/policy/terms-and-conditions.html.

Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, username, password, and other information ("Personal Information").

We collect this information for the purpose of providing the Service, identifying and communicating with you, responding to your requests/inquiries, and improving our services.

The Service is comprised of three components including a website, browser extensions, and mobile apps. The privacy policy for each component is described herein.

The website operates in two modes. These modes are site logged out ("Site Logged Out") and site logged in ("Site Logged In"). In both modes, information may be collected from our browser extension or mobile apps if they are installed in accordance with their privacy policies described herein. In addition to information collected from our browser extension and mobile apps, the site collects data through your interaction with the site. In the Site Logged Out state, data is not associated with your user account. In the Site Logged In state, data is associated with your user account. ExactNote uses Rackspace Cloud Files to store and deliver screen shots created while creating annotations. ExactNote uses Pusher to handle WebSocket message updates. And, ExactNote uses MailChimp to send transactional emails. No other data is shared with third parties. ExactNote uses data collected primarily to provide and improve our service. Any information used for advertising is made anonymous to standards established by the term PII (Personally Identifiable Information) as used in NIST Special Publication 800-122 and personal data in EU (European Union) GDPR (General Data Protection Regulation) regulations. Once anonymous data is created, it may be used to serve ads based solely on the content viewed by a user. No personal data, which has not been made anonymous, is used for advertising purposes.

The browser extension operates in three modes. These modes are disabled ("Disabled"), anonymous enabled ("Enabled"), and enabled while logged in ("Logged In"). When the browser extension is Disabled, no information is collected via our browser extension. In the Enabled state, only the webpage URL and IP address is collected. Webpage URL is collected for the purpose of transmitting accessible annotations belonging to the webpage URL. IP address is typically transmitted when packets are sent via the Internet. These IP addresses are logged for security analysis. The webpage URL may be shared with the ExactNote website to improve the quality of service on the ExactNote website. In the Logged In state, information is collected and associated with a user account. This information is used to create and store information when annotations are created. Furthermore, this information is used for managing access controls associated with non-public, shareable annotations created by other users. In addition, other data is collected and used to provide the functionality and services made possible by the Service.

The ExactNote mobile apps operate in the same modes as our browser extension and collect the same information in these three modes.

Log Data

We may also collect information that your browser and extension send whenever you use our Service ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, annotations created using our extension, replies to other user's annotations and remarks, the pages of our website that you visit, the time and date of your visit, the time spent on those pages and other statistics, and requests for annotations on websites that you visit. Since this data can be sensitive, we do not share this data with third parties, and we do not advertise based on this data. Furthermore, this data is made anonymous whenever possible, and we use modern cryptographic methods to ensure this data is secure in transit.

We may collect, monitor, and analyze this type of information in order to improve our Service's functionality, fix defects, and enhance the security of the Service.


Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and transferred to your device. We use cookies to collect session and identity information in order to handle access controls and improve our services for you. This useage is handled by third-party open source libraries.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provide information on how to accept cookies, disable cookies or to notify you when receiving a new cookie.

If you do not accept cookies, you may not be able to use some features of our Service and we recommend that you leave them turned on.

Do Not Track Disclosure

We support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services and/or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.

Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.


The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure.

However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you.

International Transfer

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the information, including Personal Information, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Only persons age 18 or older have permission to access our Service. Our Service does not address anyone under the age of 13 ("Children").

We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us at info@exactnote.com. If we become aware that we have collected Personal Information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

This Privacy Policy is effective as of March 19, 2023 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@exactnote.com.